Over 91¢ of every premium dollar goes toward healthcare
3 out of 4 member calls are resolved the first time*
We understand your health plan is only as effective as the support your employees receive. That’s why we have an organization-wide commitment to creating better experiences—whether it’s solving issues quickly, offering powerful health plan tools or communicating with your employees in ways that matter.
We don’t believe in giving members homework. With our team, your employees have access to health plan experts who resolve most issues on the first call.
Our goal is to make your job easier, from helping you select your benefit design to administering your health plan and leveraging the data that powers it all. GroupAccess is your secure online self-service resource for account management. By registering at AlabamaBlue.com/Employers, you can:
Every workforce is different, which is why we annually review our benefit plan designs to ensure we’re delivering value and meeting the needs of customers. Together, we’ll select the right design for your workforce needs.
Our Small Business health plans are available in every county in Alabama, and no referral is ever required to see a specialist. Plus, some coverage for out-of-network services is included.
We go beyond customer service and self-service tools to maximize every opportunity to engage your employees. Deeper data provides a more complete understanding of health needs and goals, so we can personalize engagement beyond health risks or conditions. Every interaction with your employees becomes meaningful and relevant as we help them:
Employees often need additional motivation to make sometimes difficult lifestyle changes for the better. That’s why we offer a series of wellness programs that reward your employees for taking charge of their health.
The BlueCare Health Advisor serves as a coach and advisor to your employees and their covered dependents. A Health Advisor can answer questions, resolve problems and research issues concerning your employee's healthcare needs. BlueCare can save time and alleviate the stress of navigating a sometimes confusing healthcare system by handling the "leg work" for your employees.
Your employees and their dependents (18+) can earn a $25 gift card each calendar year for having an annual wellness visit and completing an online Health Assessment at AlabamaBlue.com/Assessment.
Plus, your employees always have access to a wealth of resources, strategies and action plans to help keep them on track year round.
WebMD® is an independent company providing health assessment tools and services, such as the Health Assessment, to Blue Cross and Blue Shield of Alabama members.
Your employees can take advantage of exclusive deals from top national and local retailers on fitness gear, gym memberships, family activities, healthy eating options and much more. Find out more at AlabamaBlue.com/Blue365.
We appreciate firsthand how the right relationships can make an even greater impact in the lives of your employees and their families. That's why we include the following services with your Small Business healthcare plan².
Teladoc® offers your employees 24/7 access to U.S. board-certified doctors via phone, video or mobile app. It’s an easy and convenient way to receive non-emergency advice and treatment.
Common treatments include:
Teladoc® is an independent company providing phone and online physician consultation services to Blue Cross and Blue Shield of Alabama members.
AirMed International transports your hospitalized employees in medically-equipped aircraft when they are traveling more than 150 miles from home—at no cost to the covered patient.
Air medical transportation includes:
Improve productivity and make sure everyone gets the help they need by adding our Employee Assistance Program (EAP) to your company’s health insurance plan.
Through New Directions®, our EAP offers your employees a wide range of behavioral health and crisis counseling services and tools, as well as access to legal and financial assistance.
To learn more or to get a quote, connect with us today at 1-844-669-9803
New Directions Behavioral Health is an independent company managing behavioral health benefits on behalf of Blue Cross and Blue Shield of Alabama.
Taking care of your employees starts at work. But it also goes beyond the workplace. Protect your employees with life and disability insurance coverage through USAble LifeSM, a trusted name among elite carriers in life insurance for almost 40 years.
Choose from Group Term Life options for your employees, their spouses and dependents, Accidental Death & Dismemberment, and Disability insurance. Stay covered for as little as $8.50 per month per employee.
USAble Life is an independent company and operates separately from Blue Cross and Blue Shield of Alabama. USAble Life does not sell or service Blue Cross and Blue Shield of Alabama products. USAble Life is the insurer and is solely responsible for its products.
Your employees can rely on powerful, FREE mobile apps and online tools that make it easy to accomplish their most essential healthcare tasks—things like finding the providers they want or comparing costs for the care they need.
*Member Touchpoint Measures (MTM) First Call Resolution Survey, conducted by Service Quality Measurement Group, calendar year 2021